On 9 November 2015, you installed Add-on refrigerated cooling to our existing gas ducted heating system at Unit 4, 90 Beleura Hill Road, Mornington.
Today when we needed the cooling the most the system was not working.
The fan in the external housing unit was not rotating and hence we have had no cooling.
Could you please advise as to when you will be able to visit to assess what is wrong.
Peter Blyth